Careers
Work at Access World
Projects Estimator
- A highly motivated individual with the relevant skill sets, capable of establishing and developing vendor relationships in Sub-Saharan Africa, including transporters/brokers and port operators etc
- Procurements of transport and ocean freight rates locally and internationally for both import and export cargo
- Preparation and sending of project quotations & proposals
- Maintain and develop existing and new customer relations with specific focus on Project Cargo
- Attending to customer enquiries
- Actively participate as a member of AW South Africa team and working closely with other Commercial and business unit Managers with Sub Saharan Africa and other Access World entities globally
- Compile proposals
- Request rates from service providers and compile proposals
- Establish and develop vendor relationships in South Africa such as with abnormal transporters, breakbulk vessel brokers/carriers, Container shipping lines and freight forwarders in Access World office locations
- Maintain high standard of service delivery
- Communicate with suppliers and clients
- Resolve problems efficiently
- Address internal and external operational issues, liaising and coordinating with vendors (ports operators, transporters etc.) and internal clients
- Liaise and update clients
- Resolve queries
- Knowledge of excel and word
- Must be able to cope under pressure
- Must be able work after hours where required to complete tasks
- Good attitude and willing to work and learn
- Monthly commercial activity reporting in form of current sales pipeline
- Send customer on boarding docs and compile completed docs for submission to legal
- Work through service agreements for secured business with legal department and projects head
- Internal
- South Africa Team (e.g. Customer Service, Finance, HR, Commercial, Operations)
- Africa Freight & Projects team, Commercial team
- Africa Projects Commercial Team
- Overseas Access World branches
- External
- Strategic service providers and vendors (e.g. transporters, brokers, ports operators, etc.)
- Carrier agents and freight forwarders
- Export and Project clients locally and internationally with focus on Chinese and project cargo customer base
- Exposure to Sub Saharan Africa roles
- Gain experience and understand business acumen of the organization
- Essential
- Minimum a college diploma/degree from recognized Institute
- Minimum 3-years sales/estimator experience in Sub Saharan Africa Project Forwarding especially via ports of entry such as Durban, Beira, Dar es Salaam and Walvis Bay
- Excellent commercial and entrepreneurial flair is critical to the success of this role
- Strong builder of relationships with interest parties
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- Good knowledge of the shipping and logistics management industries specifically focused on:
- Local & Overborder transport of Breakbulk, OOG and heavy-lift
- Analytical in approach with capabilities of compiling project shipment estimates and load planning
- Proven ability to work on cross-functional and multicultural teams
- Strong character, initiative, creative, innovative and analytical skills
- Meticulous, responsible and positive working attitude
- Ability to work independently and in a team
- Adaptable and able to accommodate prevailing conditions
- Proficient with Microsoft Office
- Ability to work effectively in a high pressure and fast paced working environment meeting deadlines
- Ability to travel
- Availability after office hours
- Accuracy and attention to detail
- Strong organizational skills
- Good administrative skills
- Quick to learn
- Proactivity
- General knowledge of exports, imports, warehousing and transport
- Positive attitude and willingness to help
- Preferred
- Experience in 3PL logistics sector/project cargo/mining industry is preferred
- Have ability to attract new customer/business outside of the current project, mining, metals and mineral markets such as renewable energy
- Previous dealings with Chinese customer base & Chinese verbal abilities
- Good in both written and spoken English
- Superior interpersonal and communications skills
- Effective negotiation and conflict resolution skills
- Regularly updating customers on rate levels and market dynamics
- Effective use of telephonic and email communications
- Close working relationship with staff and clients
- Outgoing personality to be able to communicate effectively with customers and build positive relationships
- Communicate and work with all overseas Access World branches on Freight & Project leads to and from Africa
Job Features
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Commercial Manager, Freight & Project Forwarding
- Manage an assigned geographical sales area to maximize sales revenue and meet relevant team and personal sales targets
- Develop and implement commercial strategy
- Strengthen the existing Commercial Clearing & Forwarding Team to increase sales conversion rate and improve commercial processes
- New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company’s services, always furthering relationships to grow and expand the company’s business Focus on Access World’s existing target sectors as well as new sectors that is in line with company strategy
- Manage the Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows
- Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as PnL management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking
- Expand reliable and competitive freight forwarders, carriers (Sea and Air) and other transport providers meeting the companies and customer requirements as well as monitor and track their service performance (service failures, issues, disputes and claims)
- Maintain customer satisfaction meeting customer’s requirements with a reasonable response-time, rate competitiveness and validity periods
- Build relationships at all levels and represents the company in a professional manner, including making presentations and attending networking events
- Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics
- Diploma or degree in business administration, logistics or a related field
- Minimum 10 years commercial management and sales experience in a Freight Forwarding/ NVOCC/ Chartering environment, with a minimum of 5 years in managerial capacity
- Result oriented with strong ability to prioritize tasks in order to achieve assigned sales target
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zone
- Self-driven, creative with positive working attitude
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
- Ability to work effectively in a fast paced working environment
- Ability to travel regularly locally and regionally when required and on short notice
- Existing business pipelines and connections will be a plus
- OOG/ Project cargo experience is an added advantage
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Logistics Representative – Container Management
- Container Transport Management:
- Coordinate and oversee container transport for import and export operations.
- Ensure timely and efficient movement of goods using road, barge, and intermodal transport methods.
- Monitor and track shipments to ensure on-time delivery and proactively resolve any issues that may arise.
- Ensure compliance with all relevant regulations and laws pertaining to international shipping and logistics.
- Coordination and Communication:
- Liaise with internal teams, including Sales, Customer Service, and Warehouse & Operations to coordinate logistics activities.
- Collaborate with external partners, such as Carriers and Warehousing partners to optimize transport solutions.
- Performance Monitoring:
- Track and analyze logistics performance metrics to identify areas for improvement.
- Suggest strategies to enhance the efficiency and cost-effectiveness of transport operations.
- Maintain accurate records of all container related logistics activities.
- Problem-Solving:
- Proactively identify potential issues in the logistics process and suggest solutions to prevent disruptions.
- Manage and resolve any logistical challenges or delays in a timely manner.
- Customer Service:
- Act as the primary point of contact for internal and external clients regarding container logistics related activities and enquiries.
- Provide timely updates and communication on shipment status to internal and external clients.
- Address and resolve any client complaints or issues related to logistics services.
- Cost Control and Invoicing:
- Monitor and control logistics costs to ensure operations remain within budget.
- Review and approve invoices from transporters, shipping lines, freight forwarders and other logistics service providers.
- Preperation of accurate and timely client invoices.
- Identify opportunities for cost savings and implement cost-reduction initiatives.
- Minimum of 7 years of work experience in the same or similar position(s), specifically container transport related.
- Strong knowledge of transport methods including road, barge, and intermodal systems.
- Strong communication and interpersonal skills.
- Proficiency in TMS and WMS systems.
- Ability to work in a fast-paced, dynamic team environment and manage multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
Job Features
We are seeking a dynamic and detail-oriented Logistics Representative to join our team. The ideal candidate will be responsible for managing container transport for both import and export activities. ...
Senior FP&A Analyst
- Support FP&A Manager for financial performance management, stakeholder partnership, and advisory, driving excellence in deployment of resources, strategic benchmarking, business appraisal and budget planning
- Support financial reporting and analysis for APAC Regional team
- Key participant in budget planning and consolidation
- Enhance efficiency and business performance including process improvement
- Supports master data maintenance, identification of system requirements and gaps and liaise with Group IT
- Be a BI superuser, develop and manage a new BI Dashboard and ensure the tools are "fit for purpose"
- The go-to person for new report generation
- As a business finance partner, proactively develop a good domain knowledge of the market and operations of all APAC entities
- Perform APAC P&L consolidation
- Create new reports and maintain existing Excel reports for business performance reporting
- Reinforce Access World Group culture, values, and reputation
- Ensure compliance with Access World Group Policies
- Travelling in the Asia Pacific and other locations within the Group required
- Other duties as assigned by the Superior
- Minimum 4 years post qualification experience in the Finance department of a multinational company
- A University Accounting or Finance degree from a local or an internationally recognized university
- Able to handle large data set and derive allocation logic based on business knowledge
- Good knowledge of the general accounting
- Excellent skills in Excel. Prior experience with Power Pivot, Power Query and Power BI is a must
- Proven ability to work with cross-functional and multicultural teams and manage key stakeholders
- Responsible, self-driven and independent
- Good attention to detail and excellent analytical, interpersonal, and problem-solving skills
- Courage to propose solutions and ensure follow-through on the execution
- High level of integrity and dependability with a strong sense of urgency and results orientation
- Excellent team player who is energetic, work well under pressure and able to meet deadlines
- Good verbal and written communication skills in English and Mandarin (to liaise with Mandarin-speaking counterparts)
- Knowledge in Oracle is an added advantage
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Customer Service Representative
- Providing oversight for assigned client accounts to ensure customer satisfaction and retention.
- Collaborating with Operations to ensure client’s inbound and outbound activity is handled effectively.
- Working closely with Commercial Sales Team to enhance service opportunities.
- Coordinating with Accounting to process and manage P&L, billing and inventory.
- Performing data management to include bill of lading, inventory control and other pertinent reports or output related to client accounts.
- Processing various paperwork to ensure smooth operations (FOT, rent invoices, balance rent invoices, SPE/Inbound).
- Managing and supporting other projects as assigned.
- High School Diploma or equivalent combination of education and experience (Bachelor’s Degree in related field preferred).
- Minimum four (4) years inventory/warehouse coordination experience or possess demonstrated account management and customer service skills, with knowledge and abilities to perform above-mentioned tasks.
- Solid organizational and time management skills.
- Critical thinker, with foresight and ability to anticipate customer needs.
- Solid negotiation skills, with the ability to persuade and influence.
- Ability to multitask under pressure and to meet short deadlines.
- Superior written and oral communication skills.
- Proficiency with applicable software (Excel, Word, Outlook and inventory tracking systems) with the aptitude to learn and apply new software quickly.
- Must be able to work additional hours as required to get work completed.
- Knowledge of the warehousing of General Cargo is desired, but not required.
Job Features
Access World USA provides warehousing and logistics services. Our CSRs are responsible for managing the full spectrum of assigned client accounts. They provide seamless client services, in turn creati...
Business Development Manager, Freight Forwarding
- Identify and target potential clients, including manufacturers, renewable energy, retailers, and other businesses requiring logistics services.
- Develop and implement strategic business development plans to expand our customer base and increase revenue.
- Build and maintain strong relationships with key decision-makers and influencers in target industries, fostering trust and confidence in our services.
- Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities for growth.
- Collaborate with internal teams, including operations, customer service, and finance, to ensure seamless execution of client solutions and exceed customer expectations.
- Prepare and deliver compelling sales presentations, proposals, and contract negotiations to win new business and achieve revenue targets.
- Stay updated on industry developments, regulations, and best practices to remain competitive and adapt strategies accordingly.
- Track sales performance metrics, analyze results, and provide regular reports to management on progress towards goals.
- Bachelor's degree in business administration, international commerce, or related field. MBA preferred.
- Proven track record of success in business development, sales, or account management roles within the freight forwarding or logistics industry.
- Strong understanding of international trade, customs regulations, and supply chain management.
- Good knowledge of the shipping, Warehouse, Air freight and cross border services.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive and entrepreneurial mindset, capable of identifying and capitalizing on market opportunities.
- Proficiency in Microsoft Office Suite and CRM software.
- Willingness to travel as needed.
- Competitive salary with performance-based incentives.
- Comprehensive health insurance plan.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Business Development Manager, Clearing & Forwarding
- A highly motivated individual with the relevant skill sets, capable of establishing and developing relationships with customers, transporters/brokers, carriers and port operators etc.
- Spearhead the establishment and growth of freight forwarding desk for general cargo
- Procurements of rates from existing vendor network within organisation as well as own established vendor network
- Provide business proposal to internal stakeholders to further support the growth of local freight forwarding desk
- Hunt for new clearing and forwarding related business focusing on import and export business locally
- Build new client base
- Achieve annual individual sales targets
- Formulate 6-12 month sales action plan in line with group commodity market segments
- Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
- Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
- Communicate, share and collaborate with all overseas Access World branches on leads generated to and from any locations
- Monthly commercial activity reporting in the form of a sales pipeline
- Work with direct Manager on all sales, business development and budgeting requirements
- Capabilities reaching into the rest of APAC and globally is advantages
- Project cargo experience an added advantage
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Internal
- Overseas offices and branches
- Countries commercial
- Key staff from Global office
- External
- Strategic service providers and vendors (e.g. transporters, brokers, port operators, etc.)
- Carrier agents and freight forwarders
- Government regulatory agency/port authorities
- Business community, especially the commodity and logistics sectors
- Freight and project clients locally and internationally
- A degree from a recognized University in the field of logistics would be advantages
- Minimum 5 years proven sales experience and achievement in bringing in new sales
- Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Ability to work effectively in a high pressure and fast paced working environment
- Ability to travel regularly locally and regionally when required
- Flexible in working with partners from different time zone when required
- Good influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
Job Features
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, t...